Policies
Premade Items Policy and Terms & Conditions for LostInATL
Introduction:
Thank you for choosing LostInATL for your premade items. This document outlines our premade items policy and terms and conditions, establishing a transparent and fair framework for both our LostInATL customers and us. By purchasing premade items from us, you acknowledge and agree to the terms outlined below.
- Premade Items Confirmation:
When you decide to purchase a premade item from LostInATL, you affirm that you have thoroughly read and comprehended the description for the specific item(s) you intend to purchase. It is crucial to make an informed decision based on the details provided about the item, including features, availability, and any other relevant information.
- Payment:
To secure your premade item from LostInATL, payment is required at the time of purchase. Payments are considered final and non-refundable, except as explicitly stated in this policy or as required by applicable laws. This payment ensures your commitment to the order and contributes to the efficient processing and fulfillment of your order.
- Product Availability:
While we strive to provide accurate availability estimates, please be aware that these dates are subject to change. Unforeseen circumstances or supply issues may affect the anticipated timeline. We commit to keeping you informed of any modifications to the estimated availability as soon as possible.
- Cancellation:
In general, cancellations are not allowed once an order for a premade item is placed. However, LostInATL retains the right to cancel any order at its discretion due to unforeseen circumstances, supply issues, or other factors beyond our control. If such a cancellation occurs, affected customers will be promptly notified, and a refund will be processed.
- Refunds and Returns:
- Damaged or Misplaced Items:
If your item arrives damaged or misplaced, please provide clear evidence (such as photos) of the issue within the 30-day return window. Without this evidence, we will not be able to process a refund or replacement. After 30 days, we cannot address issues related to damaged or misplaced items.
- Changes to Orders:
(Make sure to email us) Requests for changes to orders, such as modifications to shipping addresses or adjustments to product quantities, will be considered on a case-by-case basis. However, we cannot guarantee that all requests can be accommodated, as orders are subject to specific processing timelines and logistics.
- Communication:
Effective communication is essential throughout the ordering process. LostInATL will keep you updated on the status of your order through the contact information provided during the order placement. It is important to keep this information current to ensure seamless communication regarding your purchase.
- Acceptance of Terms:
Your decision to purchase a premade item from LostInATL constitutes your acknowledgment, understanding, and agreement to abide by these terms and conditions. It is essential to carefully read and consider these terms before completing your purchase.
- Contact Information:
For any inquiries, concerns, or additional information related to LostInATL premade items, please reach out to our customer support team at lostinatl@yahoo.com. We are here to assist you and address any questions or issues you may have.
In conclusion, LostInATL values your trust and appreciates your commitment to our ordering process. This comprehensive policy and terms and conditions aim to ensure clarity, fairness, and a positive experience for all our customers. We reserve the right to modify or update these terms as necessary, and it is your responsibility to review them periodically.