Shipping

Pre-Order/Pre-Made Policy, Terms & Conditions for LostInATL the brand!

Pre-Order/Made Policy & Terms – LostInATL

1. Pre-Purchase Agreement:

By placing an order (pre-made or pre-order), you confirm you’ve read and understand the product details, shipping times, and terms.

2. Payment:

Full payment is required at checkout. Pre-orders & Pre-mades are final and non-refundable, unless we cancel or as required by law.

3. Production Delay Notice:

Orders around Chinese New Year (Feb 10–24) may ship after the holiday. Normal pre-orders ship within 3 weeks- a Month in a half Max!

4. Cancellations:

We don’t accept cancellations once placed. LostInATL may cancel an order for unforeseen reasons and issue a full refund.

5. Refunds:

Refunds are only issued if we cannot fulfill your order or it arrives damaged,(with shown proof).

6. Changes:

Requests to change addresses or sizes will almost always be considered case by case but are not guaranteed due to processing timelines.

7. Communication:

We’ll keep you updated by email. Please ensure your contact info is correct.

8. Waiting Period:

Pre-mades ship within 1-3 weeks MAX. Pre-orders ship within 4–6 weeks (up to a month and a half MAX). Thank you for your patience, we 

9. Acceptance:

By ordering, you agree to these terms.

10. Contact:

Email us at lostinatl@yahoo.com.

In conclusion, LostInATL values your trust and appreciates your commitment to our pre-order process. This comprehensive policy and terms and conditions aim to ensure clarity, fairness, and a positive experience for all our LostInATL customers. We reserve the right to modify or update these terms as necessary, and it is your responsibility to review them periodically.